| Hotels Reviews | |
 The Gun ... |
Hotels.com runaround
Reserved room at Golden Nugget (Las Vegas) for two nights through hotels.com on Dec 6, 2011. Found I could not make the trip; called to cancel reservation Dec. 8. Printed form sh...
#290272
Jan 19, 2012
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28
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 Co919 |
Hotels.COM
I recently made a reservation using hotels.com via a actual phone call! Long story short, our hotel lobby had mice actually running in the lobby and HOTELS.COM refused to refund ou...
#289582
Jan 17, 2012
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48
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 CrazyGeo... |
Beware Hotels.com. I have been cheated.
On december 2, 2011, I made an reservation at the hotel Red Carpet Inn, Nassau, Bahamas, via hotels.com.They charged me $140.01 in advance. When I showed up at the reception ...
#280259
Dec 09, 2011
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77
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 Polecat27 |
Hotels.com overcharged & customer service rots!
During recent travel, my son and I were delayed on our return. Knowing we'd need a room - and having a nearly dead phone battery - I made a quick call to hotels.com to get a b...
#272564
Nov 03, 2011
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60
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 Richao1963 |
Hotels.com - scammers to take advantage of
I wanted to reschedule a reserved room for the following weekend due to an illness. I knew I was in for a battle because I was calling the very morning of the day I was to arrive.
#271568
Oct 30, 2011
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55
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 Anonymous |
Hotels.com Costs More!!!!
Hotels.com charged me $120.00 more than what it would have cost to book directly with the hotel. The receipt I was handed after staying at the hotel is what tipped me off.
#259696
Sep 03, 2011
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109
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 Way2Mad |
Hotels - Comfort Inn Near Universal Studios Hollywood is Nightmare Inn!
I booked a room in Comfort Inn Near Universal Studios Hollywood (actually on Vermont St, about 5-10 miles away) online for one night stay last week. There were actually a lot of ba...
#258012
Aug 26, 2011
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109
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 Anonymous |
Hotels - Missed connecting bus,due to traffic/customs
I recently taveled to toronto with the intent to go to niagara falls. i arranged my bus so that i wsould make the 11p connecting bus,however we missed the bus causing us to have to...
#257452
Aug 24, 2011
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81
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 Lowndes24 |
Hotels.Com Scammed Me
Hotels.Com scammed me. Through their 800 number, I booked a room with two double beds, and per their policy paid for the room in advance. But when I called the hotel directly to co...
#257035
Aug 22, 2011
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115
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 Anonymous |
Hotels.com lied to me and didn't give me a credit I had coming
Hotels.com lie to you when you request a credit for a night not stayed in hotel. I checked out a day earlier Than booked for. They said I had to call them after I checked out...
#254955
Aug 12, 2011
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182
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 Anonymous |
Hotels - Charged fee for an emergency cancellation
We booked a hotel with hotels.com. The people we were going to visit were called away due to a family emergency.We wanted to change the reservation to a later date but they would n...
#248131
Jul 11, 2011
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70
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 Anonymous |
Hotels - Charged fee when emergency caused cancel
We booked a hotel through hotels.com two days later we found out the party we were to visit would not be there due to a family emergency.we understood there was a no return policy ...
#246792
Jul 03, 2011
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90
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 Jgray |
DO NOT BUY from Hotels.com
Purchased a hotel for 3 nights from hotel.com. showed up to hotel on night 1 at 4am(notified hotel morning of 1st nite purchased to let them know of my late arrival time). arrived ...
#246383
Jun 30, 2011
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155
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 Cajuntx44 |
Hotels - Casino Hotel Shreveport La
I have stayed in all the casino Hotel In Shreveport La and I can give you a an idea of what they are like. To start there is Sams town . the room are fairly nice but they have no...
#241453
Jun 05, 2011
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139
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 Pissedli... |
Do Not Book with Hotels.com!!!
I made a reservation through hotels.com Only because I was led to believe that I would receive a rebate. I read and re-read the requirementsvery carefully. I even had the help of o...
#218514
Jan 27, 2011
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356
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 Anonymous |
Hotels.COM:: HIDDEN FEES & MORE EXPENSIVE ROOMS
Recently I have reserved a room through Hotels.com.. They charged me around 167$ for a single night.. Anyhow, during the checkout, the front desk asked me if I wanted a receipt.. I...
#204654
Oct 28, 2010
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316
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 TraceyLH... |
Hotels.com took money out of my bank without authorization
I went thru hotels.com to book a room at the embassy suites in downtown chicago and when i found that I couldn't check in to my room until 4pm i cancelled right then and there....
#192825
Aug 06, 2010
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246
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 Skehoe |
Hotels.com failed to book room
I had a bad experience with Hotels.com/Expedia (same company) over the 4th of July weekend.We were on a spontaneous road trip and hadn't booked any rooms in advance...
#188854
Jul 09, 2010
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166
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 Anonymous |
Hotels.com is inept and unprofessional
Hotels.com SUCKS and is DISHONEST. I called Hotels.com Customer Care one week in advance to advise I am extremely sick and cannot travel, henceforth I have to cancel my reservation...
#163083
Nov 29, 2009
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234
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 Slaher |
Hotels - Charged when no reservation existed
On August 27th, I called Hotels.Com to make a reservation. Just as I had provided all of my details, my cellphone dropped the call. I called back 2 minutes later and was told the...
#159388
Oct 15, 2009
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262
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 Unhappyb... |
Hotels.com
I tried booking my package online. When I saw that there was one bed for 4 travelers. I called the 800# on the web page. The Einstein who answered the phone informed me that the...
#157848
Sep 24, 2009
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299
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 MAD King |
Hotels - No Refund-The worst costumer service ever
We booked a hotel room at Days Inn in Melbourne, Florida for four nights through the website hotels.com. The hotel Days Inn was showing very high rated on the website hotels.com. A...
#157413
Sep 18, 2009
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380
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 Aliciaz12 |
Scam! will not refund money owed to you (Hotels.com)
Tried for 3 weeks to get my refund. hours on phone with these people at hotels.com!! After prepaying for an oceanfront room and when arrived, there were no availability...
#150695
Jul 04, 2009
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689
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 Kathryns |
Hotels.com - did not initially honor cancellation
I booked a hotel through hotels.com on 7/19, then found a better deal two days later also with hotels.com. I booked the 1st reservation online, then called to book the new room, an...
#129941
Aug 01, 2008
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371
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 Lpulos2002 |
Hotels - Lied About $50.00 Gas Card
They claim they will send you a $50.00 gas card but don't. Then when you call or e-mail, they ignore you. Their customer service stinks.We followed their company policy and boo...
#129398
Jul 28, 2008
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394
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 CheerCra... |
Hotels.com never booked by reservation - twice!
DO NOT use Hotels.com for your travel arrangements! Read on... I had to book a hotel in an area I wasn't too familiar with, because my boyfriend was in a wedding th...
#127802
Jul 17, 2008
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280
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 Mustangg... |
Hotels - Bad customer service both phone and corporate
I was unable to make a reservation that was made due to sand storm. The second night i showed up and it as canceled but i was charged anyway. I spoke to many different countries re...
#126874
Jul 09, 2008
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388
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 Anonymous |
Hotels.com took my money after I canceled
I made a reservation with hotels.com on the same day I made the reservation I was informed by my boss that he had already booked me a room for the business trip. I immediately call...
#113541
Feb 20, 2008
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216
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 Tina_hills |
Hotels.COM
Booked a hotel in Paris from Hotels.Hotel was horrible!!! The problems with the room were: no doorknob on the door just a big hole where the doorknob should be. We talk...
#108696
Dec 12, 2007
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804
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