I booked a stay through them and they simply will not credit me through Welcome Rewards with the two nights.They agreed the stay qualifies.
They claim to have given me the credit. They promise almost every day to credit me and the credit does not appear. All of the "agents" have Anglo-sounding names but they are probably in a boiler-room in the Phillippines and really have no authority whatsoever. They even send regular requests for feedback, which I have given enthusiastically, to no avail.
I have corresponded with them over this for two months and now I am done.
Use Hotels.com to search out area hotels, but do not book through them.Go to your chosen hotel's site instead.
Monetary Loss: $200.